Accessibility Statement

This statement was last updated on 1 August 2025

At ELux Rides, we believe everyone deserves a comfortable, dignified, and enjoyable ride. We’re committed to making our service as accessible and inclusive as possible for all passengers.

We are happy to assist with:

Helping passengers with limited mobility in and out of the vehicle
Accommodating service animals
Adjusting music, lighting, or entertainment settings to your preference
Providing a calm, sensory-considerate environment for neurodiverse riders
Offering additional time and support during pick-up and drop-off if needed

If you have specific accessibility needs, please let us know when booking. We'll do everything we can to tailor the ride to suit you.

For questions, feedback, or special requests, feel free to contact us at info@eluxrides.com.au. We’re here to help.