Privacy Policy
Effective Date: 01 August 25
At ELux Rides, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988.
Privacy Policy
What We Collect
We may collect the following personal information when you use our services or visit our website:
-
Name
-
Contact details (email, phone number)
-
Pickup/drop-off locations
-
Booking preferences
-
Payment details (processed securely via third-party providers)
-
Website usage data via cookies or analytics tools
How We Use Your Information
We collect your information to:
-
Process and confirm transport bookings
-
Communicate with you about your booking
-
Improve our services and customer experience
-
Send updates or marketing (only with your consent)
-
Meet legal or insurance obligations
Sharing Your Information
We only share your personal information when necessary, including with:
-
Trusted service providers (e.g. payment processors, booking platforms)
-
Legal or regulatory authorities if required
We never sell or rent your information.
Cookies and Analytics
Our website may use cookies and tools like Google Analytics to understand visitor behavior and improve our website. You can adjust your browser settings to disable cookies if you prefer.
Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Data is stored securely, and only authorised personnel have access.
Access and Correction
You may request access to or correction of your personal information by contacting us at the details below.
Contact Us
If you have questions or concerns about your privacy, please contact:
ELux Rides
Email: info@eluxrides.com.au
Phone: 0493 418 779
Location: Milton–Ulladulla, NSW, Australia
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.